ITC Classroom Privacy Policy

Last updated: November 11, 2026

Who we are

ITC Classroom is provided by The I.T. Connection, Inc. (“ITC”, “we”, “us”) to schools that use ITC to manage their Chromebooks. The school installs it on school-managed Chromebooks. Students do not install it themselves.

This policy covers ITC Classroom only. Our website privacy policy covers this website.

What it does

While a teacher runs a class session, the teacher can see small, live pictures of their students' screens and the titles of their open tabs. The teacher can also:

• open a website on the students' Chromebooks;
• send the class a message;
• pause screens (“eyes up”);
• limit the class to a list of websites; and
• when a student agrees, view that student's screen and sound live so the student can present to the class.

What we collect

• Who the student is. The student's school Google account email, confirmed with Google (we request only the “email” and “openid” permissions), and the Chromebook's school device ID. We use these to show the right student to the right teacher.
• Screen pictures, tab titles and web addresses, during a live class session only. These pass through ITC's server on their way to the teacher's page. They are relayed live and are never recorded or stored.
• Presenting (screen and sound), only after the student clicks Share. It streams directly from the student's Chromebook to the teacher's browser, does not pass through ITC's servers, and is not recorded or stored. To set up that direct connection, both devices briefly contact a Google service that tells each device its own internet address. That service never receives the picture or sound.
• A session log: who ran a session and when, which students were in view, and teacher actions such as “opened a website” or “paused screens”. We keep it so the school can review how the tool was used.

When it is active

Only during a session a teacher starts, only during the school day the school sets, and, if the school chooses, only on the school's network. Students always see a red ON badge and a notice while they are in view. If the teacher's page closes, viewing stops by itself within about 90 seconds.

Who can see it

Only the student's teacher during their own session, the school's designated classroom administrators, and ITC staff supporting the school.

We do not sell or share student information, use it for advertising, or use it to build profiles.

Where it is kept

ITC Classroom runs on servers ITC operates itself, or on the school's own hardware at the school. We do not use an outside hosting or cloud company to run it. The only outside company involved is Google, which confirms the student's school account when they sign in and helps the two devices find each other when a student presents.

Google user data

ITC Classroom's use and transfer of information received from Google APIs follows the Google API Services User Data Policy and the Chrome Web Store User Data Policy, including the Limited Use requirements. We use the student's Google account email only to show the right student to the right teacher, and never for advertising.

How long we keep it

Screen pictures and presentations are never stored. Session logs are kept for the school year plus 12 months, or as the school's agreement with ITC says, and then deleted. A school can ask ITC to delete its data at any time.

If there is a security breach

If we find that student information from ITC Classroom has been accessed or released without permission, we will tell the affected school as soon as possible, and no later than 30 calendar days after we determine that the breach happened.

Parents and guardians

Parents and guardians can ask to see, correct or delete the information ITC Classroom holds about their child by emailing info@the-it-connection.com, or by asking their child's school. We work with the school to answer each request, as FERPA and SOPPA require.

Laws we follow

ITC handles student information as a school service provider under the Family Educational Rights and Privacy Act (FERPA) and the school's student data-privacy agreement, and in line with the Children's Online Privacy Protection Act (COPPA) and the Illinois Student Online Personal Protection Act (SOPPA).

Changes to this policy

If we change this policy, we will post the new version on this page with a new “Last updated” date.

Contact us

Questions about ITC Classroom or a request to delete a school's data:

The I.T. Connection, Inc.
444 N Illinois Rte 31, #102
Crystal Lake, IL 60012
info@the-it-connection.com
815-526-3600