Privacy Policy

Last Updated: 11-18-2024

Introduction

The I.T. Connections Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect, how we use it, and your rights regarding your information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: We may collect personal information you provide directly, such as your name, email address, phone number, and company name, when you contact us, fill out a form, or request services.
  • Mobile Opt-In Data: When you opt in to receive text messages from The I.T. Connections Inc., we collect and store the phone number you provide specifically for the purpose of identity verification and essential service communications. This data is handled securely and is used only as described in this policy.
  • Usage Data: We automatically collect certain information about your interaction with our website, such as your IP address, browser type, pages visited, and time spent on the website. This information helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Respond to your requests, inquiries, or support needs.
  • Communicate with you about updates, promotions, and important information related to our services (with your consent, if required).
  • Monitor and analyze usage patterns to enhance website performance and security.

3. Information Sharing and Disclosure

We do not share, sell, or rent your personal information, including mobile opt-in data, to third parties for marketing or any other purposes. Your information is used solely by The I.T. Connections Inc. to fulfill the services you request and to improve our website and services.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. You can configure your browser to refuse cookies; however, some website features may not function properly as a result.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent (if previously given) for us to process your personal information.

To exercise any of these rights, please contact us at info@the-it-connection.com.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@the-it-connection.com