IT SUPPORT PLANS
The last thing you need is to have your workflow disrupted by I.T. issues, outages, or, worst of all, cyber-attacks. Bundling your I.T. services is a convenient, proactive approach to securing your I.T. infrastructure. Choose the level of support that fits your personal or business needs.
Included:
- 24×7 remote monitoring
- Endpoint Detection and Response (EDR)—AI driven protection
- EDR monitoring
- Backup monitoring
- Managed daily updates
- Multifactor authentication
- Password manager for all users
Not Included:
- Routine system inspections
- Additional labor
Included:
- 24×7 remote monitoring
- Endpoint Detection and Response (EDR)—AI driven protection
- EDR monitoring and analysis
- Backup monitoring and analysis
- Managed daily updates
- Multifactor authentication
- Password manager for all users
- Office 365 monitoring for suspicious login events, sharing, deletions, rule creation, etc.
- Firewall monitoring and analysis
- Quarterly maintenance of workstations, networks, and servers
- Security Information and Event Management (SIEM) with Change Detection and Internal Scanning
Not Included:
- Additional labor
Included:
- 24×7 remote monitoring
- Endpoint Detection and Response (EDR)—AI Driven Protection
- EDR monitoring and analysis
- Backup monitoring and analysis
- Managed daily updates
- Multifactor authentication
- Password manager for all users
- Office 365 monitoring for suspicious login events, sharing, deletions, rule creation, etc.
- Firewall monitoring and analysis
- Quarterly maintenance of workstations, networks, and servers
- Quarterly inspections for rogue access points
- Labor during business hours
- Labor after hours for emergency scenarios
- Yearly technology and security review
- Yearly penetration testing of network segmentation
- Yearly review of Written Information Security Policy (WISP)
- Yearly review of incident response plan
- Yearly security awareness training
- Security Information and Event Management (SIEM) with Change Detection and Internal Scanning
Not included:
- Special projects
- Labor after hours for non-emergency work